An AI-powered analytics experience for loyalty and customer data — it helps teams ask questions in natural language, explore metrics faster, and go from vague curiosity to actionable views without living inside SQL menus.
Loyalty data is rich. But it only answers questions someone remembered to ask.
Customer and loyalty data lives behind SQL queries and static dashboards that were built months ago for questions that have since changed. Every new question requires a ticket to the data team, a two-day wait, and a chart that only partially answers what was actually being asked. Curiosity gets abandoned because acting on it takes too long.
Four things that matter.
Ask in plain English
Type a question the way you'd ask a colleague — "which malls are growing fastest this quarter?" or "what does the average member spend in their first 90 days?" — and get a formatted, structured answer. No query language, no waiting for a data analyst.
Connected to your real data
Coniq Insights runs against your full production data — 171K+ members, 521K transactions — not a sample or a snapshot. The AI is answering questions about what's actually happening, not a sanitised export from last month.
Shows its work
When the AI reaches a conclusion, it shows what it measured, what it compared, and why it landed there. Insight you can trust and defend in a meeting — not a black box that produces a number and expects you to believe it.
From curiosity to dashboard
Interesting finding? Turn any AI-generated analysis into a saved view or custom report. The gap between "I wonder if..." and "here's the chart we track this with" collapses from days to minutes.
“The best analytics tools don't replace analysts. They make every decision-maker in the business as equipped as one.”